top of page

Fees & Cancellation

​Fees​​

​

  • The initial Intake parent consultation appointments are charged at a rate of $295 per session (1.5 hours, including 50 minutes of direct contact and 40 minutes dedicated to reviewing relevant reports provided by the client).

  • Subsequent standard therapy appointments including Parent Consultation Sessions are charged at a rate of $193.99 per session (50 minutes of direct contact time, followed by 10 minutes of documentation).

  • Professional Meeting Attendance/Observation/Report Writing: $193.99 (per hour - minimum charge 60 minutes)

  • For home/school visits or mobile therapy sessions: Provider Travel – Labour Costs (Time), in line with the NDIS Pricing Arrangements. (using the same line item as the primary support and the “Provider Travel” option in the myplace portal).

  • Phone consults: 

    • 15 min: free 

    • 15-30 min: $100 

    • 30-60 min: standard session rate 

  • Attendance at Court: 

    • If your therapist is required to attend court in relation to your child/family, the party responsible will be invoiced a fee of up to $1200 per day to cover lost earnings. Payment must be made prior to continuing service following the therapist’s court appearance. ​​​

Payment Options

​​
Full payment is expected at the time of the appointment.
​
Mkids Therapy Hub can accept children who are self-managed or third-party managed under the National Disability Insurance Scheme (NDIS).​


The line item using for play therapy: 

Rate set by NDIS for 0128 Therapeutic Supports 15 Improved daily living skills

15_056_0128_1_3      Assessment Recommendation Therapy or Training - Other Professional
​
NATIONAL DISABILITY INSURANCE SCHEME (NDIS)
​
​The NDIS is a Federal Government funding scheme to assist individuals aged 65-years and under diagnosed with a disability or chronic health conditions. To receive funding, you must be assessed to determine your eligibility. 
​
From 1 July 2023, the early childhood approach (ECA) changed to include children younger than 9 which helps children younger than 6 with developmental delay or children younger than 9 with disability and their families to access the right support when they need it.
Children younger than 6 do not need a diagnosis to get support through the early childhood approach where there are concerns about their development (Children 0-6 years old, don't need a diagnosis certificate from a doctor to access ECA services).
​
More details check out the NDIS website: https://www.ndis.gov.au/understanding/families-and-carers/early-childhood-approach-children-younger-9​
​
Mkids work with children and their families to reach their unique NDIS-goals and are passionate about collaborating with all relevant professionals working with you and your family to promote the best outcomes for your child.​​​
​​​
NDIS Contact Number: 1800 800 110​​​
​
To learn more about early childhood intervention, watch this family perspectives video https://www.youtube.com/watch?v=DbuV4isNLDI.​​​​​​​​​​​​​​​​​

​Cancellation Policy

​

This policy provides an overview of Mkids Therapy Hub fees and cancellation policy. Should you have any questions or concerns, please don’t hesitate to contact us.

​​​

Client Cancellations

Mkids understands that sickness and personal circumstances will prevent children from attending appointments from time-to-time. At the same time, missed sessions cannot be offered to another child on an ad hoc basis, due to the fact that play therapy sessions occur weekly. This means that we need to protect your child’s weekly session time and cannot offer it as a ‘one off’ to someone else.

​

With this in mind, clients are permitted to cancel one session per school term at no cost. This is known as an initial term cancellation. Subsequent cancellations in the same school term will attract a holding fee of 50% of the regular session fee. Cancellations of less than 48 hours notice are known as late cancellations. These missed sessions will attract up to 100% of the regular session fee. The same applies for 'no shows'.

​

In ALL circumstances, therapists will endeavour to offer families the opportunity to reschedule any missed appointments, or to offer alternative options for support, to avoid cancellation fees. Alternatives might include teleplay sessions, online parent sessions, or non-face-to-face support,  such as liaison with other professionals for case consultation, resource development or report writing.

​

Fees are subject to review on 1 July , 2025.

bottom of page